Investec acquired Rensburg Sheppards, a major investment management company in 2010. Prior to the acquisition, Rensburg Sheppards had themselves made a number of acquisitions, which saw them merge with three of the oldest names on the London Stock
Exchange. Following this period of change, Rensburg Sheppards inherited a plethora of technology systems, along with which came the challenge of maintaining and managing a widely dispersed, complex network infrastructure.
With 11 regional offices across the UK and over 600 employees, Rensburg Sheppards was also faced with communication challenges and needed to bring all users onto one platform to reduce cost, ease management and increase productivity.
365iT recommended, designed and deployed Cisco Call Manager. The solution was first implemented in Liverpool, the largest of the UK sites and this was followed by a roll-out to Leeds, Belfast, Sheffield, Manchester and Glasgow, connecting all employees to a significantly updated system, rich with features and applications. Presence, hotdesking, call recording and direct dial are now helping users to work better together, across all the sites.
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